Shipping Policy
Last updated: July 30, 2026
Thank you for shopping with Roky Store! We want to make sure your order reaches you safely and on time. Please read our shipping policy carefully.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. You will receive an email confirmation once your order has been placed, and another notification when it has been shipped.
2. Shipping Times
Once your order has been dispatched, please allow 7–15 business days for delivery, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control.
3. Shipping Destinations
We currently ship to customers worldwide. Delivery times and availability may vary by region.
4. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking details. You can use this information to track your order on our Track Order page.
5. Delays & Exceptions
While we always strive to deliver on time, please be aware that shipping delays may occasionally occur due to:
- High order volumes during sale periods
- Public holidays or weekends
- Customs clearance processes
- Delays caused by third-party shipping carriers
Roky Store is not responsible for delays caused by third-party carriers or customs authorities.
6. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will do our best to resolve the issue promptly.
7. Contact Us
Have questions about your shipment? We're always here to help.
- Mobile: +8801731680033
- Email: rakib99mail@gmail.com
Thank you for choosing Roky Store. We appreciate your trust and look forward to serving you! 🛍️